Frequently Asked
Questions

NexTek is incorporated by a team of professionals with over 35 years of Business Technologies implementation experience across various industrial, trading, and service organizations throughout Pakistan.

• NexTek.com.pk
• ePurchase.pk
• LinkedIn
• YouTube

C-225/1 Block 6, Gulshan-e-Iqbal, Karachi, Pakistan.

• Mohammad Jaleel – General Manager
• Irfan Ahmed Siddiqui – Business Head, Pakistan

• ePurchase – Digital Procurement Automation SaaS Application
• eFlow – Packaging Artwork Workflow Automation Web Application
• eTime – Time & Attendance Mobile App with Approval Workflow
• eDelivery – Stocks Delivery Acknowledgement Mobile App with QR Code
• ePaani – Mineral Water Distribution Management Application

There are 800+ suppliers and buyers using ePurchase. The most recent buyers include Hamdard Laboratories, Helix Pharma, Barrett Hodgson Pakistan, and Amreli Steels.

ePurchase is a Digital Procurement Automation SaaS Application by NexTek. It centralises every request, quotation, and order into one real-time platform — enabling faster approvals, smarter buying, and complete transparency across your procurement process.

ePurchase covers end-to-end procurement:

1. Purchase Requisition
2. Request for Quote
3. Supplier Quote Submission
4. Offline Quote Submission
5. Automatic Rate Comparison Creation
6. Approval Workflows
7. Automatic Purchase Order Creation
8. Supplier Evaluation
9. Supplier Distribution List
10. Messaging
11. Procurement Analytics
12. Customised Reports
13. Integration with any ERP like SAP

A regular internet connection and a web browser are the only requirements. Chrome and Firefox are recommended.

Yes. Customisation has been a priority from the beginning. Companies can customise user access levels, activate or deactivate features at any point at no additional cost, and adjust document types, approval workflows, email notifications, and more to fit specific organisational needs.

Yes. ePurchase provides an option to customise email templates to suit your needs.

No. Multi-login is not allowed. Each user requires their own unique login ID.

Only one user can be named the super administrator of your account. Sub-users can be granted all permissions to give them full access to everything on the account.

Document limits depend on your subscription plan. Please refer to the ePurchase pricing page for details.

It is an Android application that allows suppliers to manage and submit their quotations on the go, directly from their mobile device.

Built on MVC .NET Core, CSS, HTML, JavaScript, and SQL Server. It is a cloud application with three interfaces:

• Buyer Web Application – accessible from any browser-supported device
• Supplier Web Application – suppliers submit quotations through a web browser
• Android App for Suppliers – suppliers can submit quotations from mobile devices on the go

ePurchase is hosted on cloud servers as a SaaS product.

ePurchase is a cloud-based SaaS product.

All operating systems and browsers are supported. Chrome and Firefox are recommended for the best experience.

ePurchase uses multi-tenant architecture — a single application instance serves multiple customers while keeping each tenant's data, configurations, and user access logically isolated.

Yes. ePurchase offers REST APIs for integration with ERPs, CRMs, and third-party tools.

Integration is done via REST APIs. The NexTek technical team will assist you once you subscribe to the service.

Single Sign-On is not currently supported.

Yes. Excel import/export options are available on various screens where required.

Yes. A dedicated, separate testing environment is available.

99.8% uptime — equivalent to approximately 89 minutes of downtime in a 31-day month.

ePurchase implements multiple security layers:

• Two-Factor Authentication
• IP Access Control
• Role-based user rights
• SSL-encrypted data in transit through HTTPS

NexTek also signs a Non-Disclosure Agreement upon subscription.

All communication between buyers, suppliers, and the ePurchase network uses HTTPS. If you suspect your account has been compromised, contact ePurchase Customer Support immediately.

• User Login ID and Password
• Roles and Rights Management
• IP Access Control
• Two-Factor Authentication

Yes. All data in transit is encrypted using SSL.

Yes. Audit logs are maintained and can be exported.

ePurchase is a SaaS product with High Availability and regular automated backups maintained by NexTek.

Support is available via Email, WhatsApp, and Phone Call during business hours.

Yes. NexTek treats customers as partners and prioritises their success. Support includes implementation training, one-on-one sessions, online tutorials, videos, and live demos.

All new enhancements, feature additions, and bug fixes are included in the subscription.